activeer.blogg.se

For more details on how to request a refund please visit this page.

If you are not satisfied with your MasterClass membership we will honor a full refund within the first 30-days of your purchase. What is your 30-day satisfaction guarantee? However, other shared users can enroll in different Session courses at the same time. If you don't want to use your Google or Facebook credentials across multiple devices to access MasterClass, please follow the steps here to unlink your account and log in using an email and password.Īs a Duo or Family plan member, can multiple people within a shared plan enroll in the same Session class?Īt this time we only allow one user to enroll in a specific Session class at a time. How can I add people to my Duo or Family plan? Your experience remains the same and you will maintain access to the same features.

The Standard, Plus, and Premium plans have been converted to Individual, Duo and Family Plans, respectively. I see different plan names than what I purchased – will my experience change? You already have access to all the features of our Family Plan. The Premium plan has been converted to the Family plan. I bought the Premium plan, now I see the Family Plan available on, how can I upgrade to it? We are hoping to add Sessions to multiple profiles sometime in the future. If friends or family want to view Sessions they would need to view it under the main profile. While classes can be viewed from different profiles, at this time Sessions are only available to be viewed on the account holder’s profile. This allows multiple people to learn, browse and view the way they want-without interrupting each other. With multiple profiles, friends and family are able to track their own progress separately by viewing classes within their unique profile. Will people on my plan have their own profiles and progress tracked separately?

More information about how to create and manage profiles can be found here. Your MasterClass account and any profiles can be accessed using the Account Holder’s login credentials. Note: This feature is currently available only on the website. *The Account Holder's profile is the subscription holder’s profile. On a web browser, it is located in the top right corner.The Account Holder's profile for your MasterClass account is automatically added during the sign-up process*. How do I add another person to my Duo or Family Plan?